S I M P S E C

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img Our Rapid Response Services

Something’s happened? Let us help!

Not everything can be prevented and that’s okay. When systems break, accounts are compromised, or things just don’t feel right, we step in quickly to stabilize, investigate, and get you back to a safe, workable state.

Rapid Response Packages

1–10 employees

Stabilize

Stop the bleeding + get your footing

$2,500
est. one-time fee

  • ✔ Rapid triage call + action plan
  • ✔ Account lock-down + access cleanup
  • ✔ Malware / suspicious activity check
  • ✔ Clear “what happened / what to do next” summary

Harden

Make sure this doesn’t happen again

$12,500
est. one-time fee

  • ✔ Everything in Recover
  • ✔ MFA enforcement + admin access controls
  • ✔ Security baselines for devices + accounts
  • ✔ Incident playbook + simple staff guidance

Custom Response

Complex environments, regulated teams, or urgent deadlines

Custom quote

  • ✔ Attack / compromise investigation
  • ✔ Incident coordination + vendor management
  • ✔ Compliance / evidence support (as needed)
  • ✔ After-hours / weekend work available

Compare what’s included

All inclusive. The difference is how deep we go and how much we handle for you.

Capability
What you get
Stabilize
Fast triage
Recover
Clean + restore
Harden
Prevent repeat
Custom
Scoped to you
Immediate help
✔
✔
✔
✔
Account lock-down + access cleanup
✔
✔
✔
✔
Device cleanup + endpoint verification
—
✔
✔
✔
Email / SaaS hardening pass
—
✔
✔
✔
Backup / recovery checks
—
✔
✔
✔
MFA enforcement + admin controls
—
—
✔
✔
Incident playbook + simple staff guidance
—
—
✔
✔
Investigation / evidence support (as needed)
—
—
—
✔

Finding the right level for your situation

Stabilize

Quick clarity + guided cleanup

  • ✔ You’re not sure if it’s an incident, but something feels off
  • ✔ You need a fast “what happened / what to do next” plan
  • ✔ You want help locking things down so it doesn’t get worse

Recover

Containment + hands-on investigation

  • ✔ Accounts may be compromised (email, Microsoft/Google, admin logins)
  • ✔ You want us to actively trace what was accessed and shut it down
  • ✔ You need clean next steps: resets, policies, and safer settings

Harden

Business-impact response + recovery support

  • ✔ Downtime, fraud, or data exposure would seriously hurt the business
  • ✔ You want incident handling end-to-end (not just advice)
  • ✔ You need recovery help: verification, restore guidance, and hardening after

Custom Response

Complex incidents + leadership-ready documentation

  • ✔ Multiple systems/vendors are involved (SaaS, endpoints, servers, remote teams)
  • ✔ You need tighter coordination, escalation paths, and faster response
  • ✔ You want clean reporting for leadership, insurance, or compliance

Need something a bit more customized?
Let's find your fit.

Get a custom quote
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img FAQ

Common questions about rapid response

If something feels off, that is enough to reach out. Signs can include unusual logins, account lockouts, suspicious emails, missing files, unexpected charges, strange device behavior, or sudden downtime. We help you confirm what is happening and what to do next.
We prioritize active situations. After you submit the inquiry, we will quickly confirm the basics, schedule an immediate triage call, and start containment steps where possible.
We focus on containment and clarity. That usually means securing accounts, limiting access, stopping suspicious activity, and preserving key details so you do not lose evidence. Then we map out next steps in plain language.
Yes. Many incidents start with email, logins, or cloud access. We help review sign-in activity, reset and secure accounts, tighten settings, and verify your environment is safe again.
Yes. You will get a clear summary of what we found, what we did, what still needs to happen, and how to prevent a repeat. No jargon, no vague recommendations.
Yes. If you need timelines, evidence notes, or a leadership-ready summary, we can help document what occurred and what remediation steps were taken.